Do you ship worldwide & how much does shipping cost?
Yes, we do ship worldwide. We are able to offer free standard worldwide delivery.
What are your shipping and processing times?
It usually takes up to 3 working days to process your order (up to 4 during busy periods like holidays). The shipping times are as follows:
Standard Shipping Times (in working days)
United Kingdom: 6-10 days
Europe: 10-18 days
USA and Canada: 8- 18 days
Australia: 7-10 days
Other countries: 14-30 days
We offer express shipping to USA and Canada (5-8 days) for £4.99 extra.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us at firstname.lastname@example.org and we'll solve it!
Where is my parcel shipped from?
We have fulfilment centres in Asia, United Stated and eastern Europe. Your package will be sent from the centre chosen by our supplier, depending on stock availability and other factors.
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
We are always happy to answer your questions, don't hesitate to contact us!